At Prime Style Wear, customer satisfaction is our priority. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted, in accordance with Google Merchant Center guidelines.
Return Eligibility
We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (order confirmation or receipt) is required
Non-Returnable Items
Certain items may not be eligible for return, including:
- Items that are used, damaged, or not in original condition
- Final sale or clearance items (if applicable)
Return Process
To initiate a return, please contact us at:
Email: support@primestylewear.site
Phone: +1 907-344-4999
Provide your order number and reason for return. Our support team will guide you through the return process.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect. Shipping fees are non-refundable.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7 business days
- Refunds will be issued to your original payment method
- Please note that it may take additional time for your bank or payment provider to process the refund
Restocking Fee
We do not charge any restocking fees for returns.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue promptly at no additional cost to you.
Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
Contact Information
Business Name: Prime Style Wear
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: +1 (907)-344-4999
Email: support@primestylewear.site
Business Address: 3501 E 42nd Ave APT 103 Anchorage, Alaska 99508 United States